Total Warnings Issued: 2,868 online sellers.
Primary Platforms Involved: Shopee (52%) and Lazada (36%), followed by Carousell and Qoo10 (4% each).
Major Convictions: Includes a 31-week prison sentence for illegal medicine distribution and significant six-figure fines for the persistent sale of unverified counterfeit cosmetics.
Many brands use fossil-fuel-derived "organic carbon" to fake potency.
Thomson uses 100% natural, verifiable extracts.
"1650mg" on a label often contains less than 10% actual standardized extract. Thomson lists the net weight of active potency clearly.
Some market-leading brands tested 20x higher in lead than the safest standards.
Thomson mandates strict heavy metal screening on every raw batch.
Independent testing by NOW Foods recently revealed that over 50% of supplement brands on major e-commerce platforms failed quality standards—citing heavy metal contamination and synthetic curcumin derived from petrochemicals instead of natural turmeric (NOW Foods, 2021).
At Thomson Health, we refuse to let our customers be part of these statistics. Unlike "virtual brands" that outsource production, we operate our own wholly-owned, GMP-compliant facility. Through rigorous in-house HPLC potency and dissolution testing, we ensure pharmaceutical-grade purity—guaranteeing that what is on our label is exactly what is in your capsule.
HSA mandatory tests provide the essential foundation for product safety, consistency, and compliance before any supplement reaches the consumer. Below are all the mandatory tests HSA requires to protect public health and guarantee the ingredients are safe.
We don’t contract manufacture—we own and operate our entire facility because our founder’s defining experience in 1988 proved that true quality cannot be outsourced. By controlling the entire process, we guarantee standards that others simply can’t match, ensuring our core value of integrity is physically embedded into every step of production.
We begin with rigorous compliance to ensure your safety and go further with advanced testing to guarantee potency and reliable results, maximizing the value and effectiveness of every supplement you take. See what our quality process looks like above and below the surface.
We treat compliance as the starting line. Beyond meeting all HSA safety requirements, we implement advanced analytical testing to scientifically verify the potency, purity, and
superior bioavailability of every product.
This is where the Thomson Advantage lies. These advanced quality checks verify the efficacy and purity of our ingredients, ensuring your product delivers reliable health benefits. Here are 3 key advanced quality tests that shows our commitment to effective and high-standard supplements.
It's the ultimate chemical ID check. We use High-Performance Liquid Chromatography (HPLC), a highly precise analytical technique, to map the unique chemical "fingerprint" of an ingredient. This graph must perfectly match the verified profile of the genuine, high-quality herb or extract.
This non-mandatory step verifies the ingredient's authenticity, confirming that it is the exact substance listed on the label and screening for inexpensive substitutes or undisclosed inactive fillers.
Without this check, manufacturers risk ingredient fraud or sourcing low-grade materials. This often leads to products containing zero active compounds, resulting in a product that is clinically ineffective.
HPLC fingerprinting test proves the ingredient is ready for your body to absorb. We measure the rate and extent at which the active ingredients are released from the dosage form and dissolved, ensuring the compound is in the correct state to be utilized.
This non-mandatory step verifies the ingredient becomes fully available for absorption. It ensures your supplement works effectively and delivers the health benefits you are looking for.
The valuable ingredients are wasted. If the pill doesn't dissolve correctly, the active compounds pass straight through your system undigested. No dissolution equals no absorption and thus eliminating all the health benefits.
This is a crucial test specifically for Probiotics. It measures the exact number of live, active "good bacteria" in the product, expressed as CFU (Colony-Forming Units), both at the time of manufacture and near the expiry date.
This confirms the potency and viability of the product. The health benefits of probiotics come from having a sufficient number of live bacteria, and we test to ensure the count listed on the bottle is guaranteed, even near expiration.
The probiotic might deliver an insufficient CFU count. This means the bacteria present are either inactive or too sparse to survive the digestive tract and establish themselves. Consequently, the product is ineffective for gut health because the key
beneficial strains never reach your intestines in sufficient numbers to make a
difference.
